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Improving the User Experience
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Web Site Credibility
The perception of credibility goes a long way in reassuring users that they've reached a website that provides useful content and that there's substance behind that content.
Breadcrumbs are designed to allow visitors to quickly navigate a site by providing a trail. They help users develop mental models of the site structure as well.
Determining the Correct Number of Usability Test Participants
Determining the appropriate number of participants for usability tests can be difficult. Use the cumulative binomial probability to help determine the correct number of participants needed.
Reading Onscreen: The Effects of Line Length on Performance
Learn which types of documents users prefer to read online and which they usually "print then read". When reading online, line length impacts performance.
Usability Labs: Portable Versus Fixed
You can do testing in either a formal or informal setting. Compare the benefits of fixed labs and portable labs.
Navigation: Left is Best
Learn about which location for navigation is best to help users access subsequent content pages.
Getting the Complete Picture with Usability Testing
Good usability testing provides an opportunity for clear-cut improvements to a website. To get the best possible picture collect information about their effectiveness, their efficiency, and their satisfaction level.
Consider as Many Design Alternatives as Possible: The Value of Parallel Design
By using the parallel design method you can consider as many design ideas as possible before selecting the best with which to begin the iterative design and testing process.
Usability Statements of Work
Write SOWs that include baseline and redesign segments related to usability engineering, which helps agencies save money.
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