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  • Tell Us What You Really Think

    Provide your feedback and help make the leading resource for user experience guidelines and best practices.

  • Recreating the Home of User Experience

    HHS is redesigning and we want your input to make the site better. Find out how you can join the conversation and contribute to the site.

  • Mobile Usability, Testing Testers

    Usability testing equipment for mobile devices is improving. Read the results of a study HHS conducted on two mobile user-testing tools, the usability platter and usability clip. 

  • Design and Testing: Cancer Information on Handhelds

    Providing cancer information on handheld wireless devices such as Palm and Pocket PCs presents new challenges to designers and usability professionals. This case study evaluates the process from recruitment to testing to screen designs.

  • Usability and Mobile Devices

    Find out what factors influence performance on mobile and what is further needed from the research community.

  • Eyetracking and Web site Design

    Find out what areas of a page, based on eye tracking, are grabbing a user’s attention and the areas that are being ignored and how a user searches for information.

  • Color Blindness & Web Design

    Learn about the benefits and challenges of designing color-friendly sites, and which colors work best.

  • Adaptive Web-Based Learning Environments

    There is a significant increase in online learning.  Learn about the technical approaches to educational system design, learner characteristics, and more.

  • Developing an Online Form

    Creating an online form can present developers with many challenges. This case study reviews how a paper-based form was taken through the usability engineering process to develop a functional online version.

  • AvantGo Development

    NCI explores AvantGo Enterprise 4.2 Solution, which provides a platform to deliver Internet content onto handheld wireless devices such as Palm and Pocket PCs.

  • LiveHelp Instant Messaging

    LiveHelp, NCI's instant messaging service, is a pilot program that provides search and navigation support for users of NCI Web pages. The program is being piloted to evaluate the efficacy and efficiency of instant messaging to facilitate access to cancer information.

  • Designing Educational Booklets for the Web

    Get the lessons learned based on the results of usability tests on two booklets from the National Cancer Institute that were transferred from print to the Web.

  • Credibility

    Users are becoming more skeptical of the information they find online. Learn about the factors impacting your website's credibility.

  • Building Trust

    Online trust is important whether you are trying to distribute information or initiating online business transactions.  Find out how to design with trust as a consideration.

  • Organizing Content on Web Sites

    Create an information architecture that represents your content and label the links to make that content easy to find.