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  • The Value of Iterative Design

    Evidence shows that the iterative approach, which focuses on testing, making changes, and retesting, is a solid way to improve the quality of your users' experience.

  • Paper Prototypes Work as Well as Software Prototypes

    Low-fidelity prototypes appear to be as effective as high-fidelity prototypes at detecting many types of usability issues. Low-fidelity prototypes have an additional advantage in that they can be created quickly and easily, and they do not require advanced computer skills.

  • Users Are Not Good Designers

    Users are most useful in helping to identifying user requirements and what a system will do. Users are less valuable when involved in determining how best to do it.