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DigitalGov User Experience Program

The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and APIs.  

The program believes that a little user research can make government a lot better and wants to help make digital products better.  It teaches federal employees how to:

  • make products and services more user-friendly
  • save money via user research
  • create successful experiences

What the Program Offers

The DigitalGov User Experience Program offers four services to federal agencies, all at no charge:

Resources

To learn more, contact the DigitalGov User Experience Program and check out the following resources:

  • Usability Starter Kit: Get your user experience tests off to a good start with these templates and samples.
  • Usability Case Studies: Our Usability Case Studies are filled with Before and After screenshots of government products improved by user research.