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Tag: Basics

  • Content Strategy
    Content strategy focuses on the planning, creation, delivery, and governance of content.  Content not only includes the words on the page but also the images and multimedia that are used....
  • First Fridays Usability Testing Program
    First Fridays Usability Testing Program (a.k.a. GSA First Fridays) is a usability education, demonstration and awareness program that focuses exclusively on federal digital services (...
  • HHS Usability Lab
    The Digital Communications Division at the U.S. Department of Health & Human Services (HHS) operates two usability labs. These labs are free of charge for other federal agencies to use...
  • User-Centered Design Process Map
    The user-centered design process is composed of several methods and tasks related to website development. The type of site you are developing, your requirements, team, timeline, and the...
  • Creating a User-Centered Approach in Government
    Government agencies provide vital information and services that affect people’s daily lives. They have the responsibilities of responding to the needs of its citizens, running as...
  • Visual Design
    Visual design focuses on the aesthetics of a site and its related materials by strategically implementing images, colors, fonts, and other elements.  A successful visual design does not...
  • Information Architecture
    Information architecture (IA) focuses on organizing, structuring, and labeling content in an effective and sustainable way.  The goal is to help users find information and complete tasks. ...
  • Usability Evaluation
    Usability Evaluation focuses on how well users can learn and use a product to achieve their goals. It also refers to how satisfied users are with that process. To gather this information,...
  • Interaction Design
    Interaction design focuses on creating engaging interfaces with well thought out behaviors. Understanding how users and technology communicate with each other is fundamental to this field....
  • Web Analytics
    Web analytics is the collection, reporting, and analysis of website data.  The focus is on identifying measures based on your organizational and user goals and using the website data to...
  • Accessibility
    Accessibility focuses on how a disabled person accesses or benefits from a site, system or application. Accessibility is an important part of the designing your site and should be...
  • User Experience
    User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations.  It also takes into account the business...
  • Project Management
    Project management focuses on planning and organizing a project and its resources. This includes identifying and managing the lifecycle to be used, applying it to the user-centered design...
  • User Research
    User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.  Mike Kuniaysky further notes...
  • UX Study Overview Template
    A brief outline to provide the background, purpose,  methodology and outcomes of planned testing.
  • Measurable Usability Goals Template
    This document the possible layout and examples for documenting Measurable Usability Goals.
  • Questions to Ask at Kick-Off Meetings
    Contains questions pertaining to your site purpose/vision, goals, audiences, tasks, and usability objectives, requirements, technology needs, timeline and plan.
  • Four Basic Activities to Reach Optimal Usability
    Evidence shows that the iterative approach, which focuses on testing, making changes, and retesting, is a solid way to improve the quality of your users' experience.