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Tag: Focus Groups

  • HHS Usability Lab
    The Digital Communications Division at the U.S. Department of Health & Human Services (HHS) operates two usability labs. These labs are free of charge for other federal agencies to use...
  • Traditional Clearance Process for Information Collection
    The Traditional Clearance process is one of the two processes for obtaining PRA clearance. Traditional Clearance Process requires a 60-day Federal Register notice.  If certain requirements...
  • Fast-Track Clearance Process for Information Collection
    The Fast-Track Clearance process is one of the two processes for obtaining PRA clearance.  If the requirements are met below, the collection may be submitted for Fast-Track clearance, which...
  • Information Collection and Paperwork Reduction Act (PRA) Overview
    To avoid overburdening the public with federally sponsored data collections, the Paperwork Reduction Act (PRA) of 1995 requires that U.S. federal government agencies obtain Office of...
  • Usability Evaluation
    Usability Evaluation focuses on how well users can learn and use a product to achieve their goals. It also refers to how satisfied users are with that process. To gather this information,...
  • User Research
    User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.  Mike Kuniaysky further notes...
  • Focus Groups
    A focus group is a moderated discussion that typically involves 5 to 10 participants.  Through a focus group, you can learn about users’ attitudes, beliefs, desires, and reactions to...