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Tag: ROI

  • Creating a User-Centered Approach in Government
    Government agencies provide vital information and services that affect people’s daily lives. They have the responsibilities of responding to the needs of its citizens, running as...
  • Benefits of User-Centered Design
    Is including user experience in project development worth the time and resources?If so, how can you determine and communicate back the value of following a user-centered design (UCD)...
  • Questions to Ask at Kick-Off Meetings
    Contains questions pertaining to your site purpose/vision, goals, audiences, tasks, and usability objectives, requirements, technology needs, timeline and plan.
  • Usability Statements of Work
    Write SOWs that include baseline and redesign segments related to usability engineering, which helps agencies save money.