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Recruiting the correct participants for your test is worth the effort and the benefits show not only in your results, but also in the acceptance of your recommendations by your team members.
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The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and...
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The Digital Communications Division at the U.S. Department of Health & Human Services (HHS) operates two usability labs. These labs are free of charge for other federal agencies to use...
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The Traditional Clearance process is one of the two processes for obtaining PRA clearance. Traditional Clearance Process requires a 60-day Federal Register notice. If certain requirements...
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The Fast-Track Clearance process is one of the two processes for obtaining PRA clearance. If the requirements are met below, the collection may be submitted for Fast-Track clearance, which...
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To avoid overburdening the public with federally sponsored data collections, the Paperwork Reduction Act (PRA) of 1995 requires that U.S. federal government agencies obtain Office of...
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Usability Evaluation focuses on how well users can learn and use a product to achieve their goals. It also refers to how satisfied users are with that process. To gather this information,...
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It is vital to recruit participants who are similar to your site users for your usability testing. Depending on the site or product, you may have multiple potential users groups. Try to...
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A receipt to document that a participant has received compensation for testing.
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A receipt to document that a minor child has received compensation for testing. To be competed by the parent or guardian in attendance for testing.
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An example of how to welcome and prepare participants for their test session, explain the purpose and explain the roles during the session.
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Use this form to document a parent/guardian's consent to the recording of a child or young person, less than eighteen years of age. If this recording is to take place during a usability...
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Use this form to document a participant's consent to participate in a remote usability test session.
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Use this form to document a parent/guardian's consent to have a child or young person, less than eighteen years of age participate in testing.
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Use this form to document a participant's consent to participate in testing.
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Use this form to document a parent/guardian's consent to have a child or young person, less than eighteen years of age, participate in testing and have that session recorded.
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Use this form to document a participant's consent to participate in testing and have that session recorded.
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Email templates for recruitment, confirmation and reminder emails.
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A brief outline to provide the background, purpose, methodology and outcomes of planned testing.
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An example of a usability test plan. Customize the plan to suit your needs.
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An example of a screener for Web site testing. You may want other questions or a different mix of participants for a usability test of your site.
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An example of a screener for a specific government Web site. You may want other questions or a different mix of participants for a usability test of your site.
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An example of a screener used to recruit participants for an online survey.
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An example of a screener used to recruit participants for a website test using their Smartphones.
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An example of a screener for Web site testing. You may want other questions or a different mix of participants for a usability test of your site.