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User Research

Find out your user’s needs, motivations, and behaviors.

The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and APIs.  

The program believes that a little user research can make government a lot better and wants to help make digital products better.  It teaches federal employees how to:

The Fast-Track Clearance process is one of the two processes for obtaining PRA clearance.  If the requirements are met below, the collection may be submitted for Fast-Track clearance, which does not require a 60-day Federal Register notice. There are two parts to the Fast-Track Clearance.