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User-Centered Design Process Map

The user-centered design process is composed of several methods and tasks related to website development. The type of site you are developing, your requirements, team, timeline, and the environment in which you are developing will determine the tasks you perform and the order in which you perform them.

Choose a topic to learn more about how to complete each step.

Step-by-step Usability Guide

Step-by-step usability guidePlanDevelop a PlanWrite a Statement of WorkAssemble Project TeamHire a Usability SpecialistHold Kick-off MeetingMain Analyze PageEvaluate Your Current SiteLearn About Your UsersConduct Task AnalysisDevelop PersonasWrite ScenariosSet Measurable GoalsMain Design PageDetermine Site RequirementsConduct a Content InventoryPerform Card SortingDefine IA (Information Architecture)Write for the WebUse Parallel DesignDevelop a PrototypeLaunch SiteMain Test and Refine PageTypes of EvaluationsUsability TestingHeuristic EvaluationsImplement and RetestCreate Test PlanPrepare and TestData Analyses and Report