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Usability Testing and Debriefing Best Practices

Video, Web Resource - March 20, 2012
Author/Editors: Joanne McGovern
Organization: DigitalGov University

Are you interested in usability testing, but aren’t sure what to do with the results you’ll receive? Debriefing sessions can help site owners sift through feedback and identify fixes.  Watch the second, in a three-part series, First Fridays webinar, to learn how you can conduct your own efficient and effective debriefing session. You’ll see examples of the most serious usability problems participants encounter and learn how to create a list of quick fixes.