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Using Plain Language to Communicate Health Information

Video, Web Resource - November 15, 2011
Author/Editors: Stacy Robinson
Organization: DigitalGov University

We know that Americans are going online for health information. We also know that nearly 9 in 10 adults struggle with health literacy.  Health literacy—how well people can understand and use health information—ensures that health information and services can be accessed, understood, and used by people in their daily lives. Many hard-to-change factors, such as education, language, and age, affect health literacy. But we can change how we communicate health information.