The Digital Communications Division at the U.S. Department of Health & Human Services (HHS) operates two usability labs. These labs are free of charge for other federal agencies to use...
The user-centered design process is composed of several methods and tasks related to website development. The type of site you are developing, your requirements, team, timeline, and the...
Information architecture (IA) focuses on organizing, structuring, and labeling content in an effective and sustainable way. The goal is to help users find information and complete tasks. ...
Usability Evaluation focuses on how well users can learn and use a product to achieve their goals. It also refers to how satisfied users are with that process. To gather this information,...
User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. Mike Kuniaysky further notes...
Card sorting is a method used to help design or evaluate the information architecture of a site. In a card sorting session, participants organize topics into categories that make sense to...