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USDA challenges others to redesign and reimagine the National School Meals Program Application.
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Learn more about the improvements HHS made to HHS.gov to help users find the information and resources they need faster and easier.
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The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and...
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The Digital Communications Division at the U.S. Department of Health & Human Services (HHS) operates two usability labs. These labs are free of charge for other federal agencies to use...
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The Traditional Clearance process is one of the two processes for obtaining PRA clearance. Traditional Clearance Process requires a 60-day Federal Register notice. If certain requirements...
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The Fast-Track Clearance process is one of the two processes for obtaining PRA clearance. If the requirements are met below, the collection may be submitted for Fast-Track clearance, which...
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To avoid overburdening the public with federally sponsored data collections, the Paperwork Reduction Act (PRA) of 1995 requires that U.S. federal government agencies obtain Office of...
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Government agencies provide vital information and services that affect people’s daily lives. They have the responsibilities of responding to the needs of its citizens, running as...
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Usability Evaluation focuses on how well users can learn and use a product to achieve their goals. It also refers to how satisfied users are with that process. To gather this information,...
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Accessibility focuses on how a disabled person accesses or benefits from a site, system or application. Accessibility is an important part of the designing your site and should be...
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A receipt to document that a participant has received compensation for testing.
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A receipt to document that a minor child has received compensation for testing. To be competed by the parent or guardian in attendance for testing.
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An example of how to welcome and prepare participants for their test session, explain the purpose and explain the roles during the session.
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Use this form to document a parent/guardian's consent to the recording of a child or young person, less than eighteen years of age. If this recording is to take place during a usability...
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Use this form to document a participant's consent to participate in a remote usability test session.
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Use this form to document a parent/guardian's consent to have a child or young person, less than eighteen years of age participate in testing.
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Use this form to document a participant's consent to participate in testing.
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Use this form to document a parent/guardian's consent to have a child or young person, less than eighteen years of age, participate in testing and have that session recorded.
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Updating the Guidelines is an important part of the reboot of our Usability.gov Program. We are creating the process and want to know how you’d like to see it take shape.
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Usability.gov’s re-boot not only has a pioneering new design; it also reflects our new, expanded purpose. Learn more about how we got here.
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Use this form to document a participant's consent to participate in testing and have that session recorded.
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An example of a screener for a specific government Web site. You may want other questions or a different mix of participants for a usability test of your site.
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A position description for a Usability Specialist in government service. Skills and duties are applicable to the private sector as well.
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An example of a survey report. Customize the report to suit your needs.
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This template is designed to detail the requirements and expectations of a Contractor organizing, facilitating and reporting on web usability testing.