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Tag: Heuristics

  • DigitalGov User Experience Program
    DigitalGov User Experience Program
    The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and...
  • User-Centered Design Process Map
    User-Centered Design Process Map
    The user-centered design process is composed of several methods and tasks related to website development. The type of site you are developing, your requirements, team, timeline, and the...
  • User Research
    User Research Basics
    User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.  Mike Kuniaysky further notes...
  • Heuristic Evaluations and Expert Reviews
    Heuristic Evaluations and Expert Reviews
    In a heuristic evaluation, usability experts review your site’s interface and compare it against accepted usability principles. The analysis results in a list of potential usability issues...