The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and...
The Traditional Clearance process is one of the two processes for obtaining PRA clearance. Traditional Clearance Process requires a 60-day Federal Register notice. If certain requirements...
The Fast-Track Clearance process is one of the two processes for obtaining PRA clearance. If the requirements are met below, the collection may be submitted for Fast-Track clearance, which...
To avoid overburdening the public with federally sponsored data collections, the Paperwork Reduction Act (PRA) of 1995 requires that U.S. federal government agencies obtain Office of...
One of the first steps in each round of usability testing is to develop a plan for the test. The purpose of the plan is to document what you are going to do, how you are going to conduct...
Good usability testing provides an opportunity for clear-cut improvements to a website. To get the best possible picture collect information about their effectiveness, their efficiency, and...
Even highly experienced usability specialists cannot agree on which usability issues will have the greatest impact on usability. Find out more about the challenges of of ranking or judging...