Minimize text size Reset text to normal size Increase text size

User Research

Find out your user’s needs, motivations, and behaviors.

The DigitalGov User Experience Program, formerly known as GSA’s First Fridays Testing Program, focuses exclusively on improving federal digital products such as websites, mobile sites, and APIs.  

The program believes that a little user research can make government a lot better and wants to help make digital products better.  It teaches federal employees how to: